Policies

There are several policies administered by the Public & Media Relations Office that pertain to this website and the various communication resources and platforms maintained and utilized for communication purposes. In addition to the policy information provided below, please review copyright restrictions, ACTV policies, external links and link usage, and our social media policy

Website Policies


The City of Allen maintains this website for access to city information. Continual changes are made to this website, and therefore, the information is subject to change, be removed, or moved elsewhere on the site. The website is maintained as the primary and most updated source for all information. However, crisis events, technical issues, and staffing situations may occur that could impact the ability to update information. For this reason, residents are encouraged to access various city communication channels and check other sources as needed. Find alternate communication channels on our Stay Connected page.  

The City of Allen does not warrant or make representations or endorsements as to the quality, content, accuracy or completeness of the information, text, graphics, links and other items contained on this website or any other website that may serve as a link from the city's site. Such materials have been compiled from a variety of sources and are subject to change without notice from the City of Allen. The City of Allen, as well as its employees, agents or representatives, will not be liable for damages of any kind that occur as a result from the use of this website, regardless of the cause.


Website and Social Media Use as Public Forum


Official public forums take place as part of open public meetings and public hearing processes. City Council meetings always include Citizen's Comments as part of the agenda and public hearing notices are posted on the city's homepage. The city's website and social media platforms or the selection of any external sites linked to the city website are not intended to serve or provide as an official public forum or provide a substitute for the City meeting or public hearing process. 

Legal Notification to City of Allen


Except to the extent required by law, communication made through email and message systems shall in no way be deemed to constitute legal notice to the City of Allen or any of its agencies, officers, employees, agents or representatives relating to any existing or potential claim against the city where notice to the city is required by any federal, state or local laws rules or regulations.